Refund policy

Original Art: All sales are final. Cancellations, exchanges and refunds are not available.

Art Prints: All sales are final. We do not offer refunds as all orders are "made to order". However, if your prints meet the "Exchange requirements" you can exchange an Art Print for another print of equal or greater value, or for store credit within 7 calendar days from the date of delivery. If the period of 7 days has lapsed since the delivery, we can't, unfortunately, offer you an exchange or store credit. Buyer is responsible for all shipping charges associated with an exchange, paying any difference in price, and will be charged a 5% restocking fee based on the price of the original print(s) being exchanged. Art Print orders can only be cancelled if the print has not been printed yet, as all orders are "made to order". Prints are sometimes printed immediately so there is no guarantee you will be able to cancel your print order. Due to costs associated with every order, regardless if it has been printed, you will be charged a 5% cancellation fee based on the total cost of your order.

Seconds Sale or any other sale: All sales are final. Cancellations, exchanges and refunds are not available.

Exchange requirements: The following criteria must be met to qualify for an exchange: Product must be in original packaging. Product must not be damaged. In order to ensure the above criteria has been met, all returns will be inspected. If the product does not meet the listed criteria, we reserve the right not to issue an exchange. Proof of purchase: To complete your exchange, we require a receipt, purchase order or other proof of purchase. Please note that without the aforementioned proof of purchase, we will not do an exchange. Sale and clearance items: Only regular priced items may be exchanged, unfortunately sale or clearance items cannot be exchanged. To start a return, you can contact us here: contact me. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You will be responsible for paying for the shipping costs with regard to the item(s) that you are returning for an exchange, as well as the shipping costs for the new item(s). We will not refund the shipping costs. You must take care to ensure that the goods are properly packaged so that they will not be damaged while in transit. If the product is found damaged or used beyond what it takes for us to re-sell the item, then we may reject an exchange. All exchanges and approved returns will be subject to a 5% restocking fee. If you would like to contact us concerning any matter relating to this Refund Policy, you may do so here: contact me.

Damages and issues: Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Gift Cards: Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Services:

You can always contact us for any return question here: contact me.